Business on WhatsApp, sorted.
Tamson answers your customers' WhatsApp messages the moment they land — hours, stock, prices, bookings — and hands you the conversations that need a real person, with nothing lost in between.
Rademan Hardware
Powered by Tamson
Hi, are you open Saturday?08:14
Instant reply
Yes — Rademan Hardware, Brakpan, Sat 8am–1pm. Want stock info or directions?08:14
Got 4mm Rawl plugs in stock?08:16
Instant reply
Yes, pack of 20 — R45. In stock at the Brakpan branch.08:16
Need 40 packs for a job on Friday, can I get a trade price?08:17
Pieter joined the chat
Morning, this is Pieter — let me sort a quote for 40 packs now.08:19
How it works
- 1
A customer messages your WhatsApp number
Stock, hours, quotes, bookings — whatever they usually phone or DM you about, they can ask on WhatsApp instead.
- 2
Tamson answers what it can, instantly
Set answers for your hours, prices, locations and common questions once. The bot handles the repeat questions day and night.
- 3
You step in for what matters
Anything that needs a real quote, a judgement call, or a human touch lands in your dashboard, with the full conversation already there.
What you get
One WhatsApp number, every conversation
Your team sees every chat in one dashboard — no more three people replying from the same phone, or a conversation lost when someone is off sick.
Answers that sound like your business
You write the replies for your hours, pricing and FAQs in plain language. No chatbot-speak, no generic script — just what you'd say yourself.
Handover that keeps the history
When a chat needs a person, whoever picks it up sees everything the customer already said. Nobody has to ask "sorry, what did you need again?"
Built for how business works here
Built to keep working through load-shedding
Conversations queue and deliver once your connection is back — customers messaging during an outage still get answered.
Data handled under POPIA
Customer conversations are stored on infrastructure operated to South African data protection requirements.
Support in SA business hours
A team in Gauteng that answers in your timezone — not a ticket queue on the other side of the world.
Ready to stop losing customers to slow replies?
Tell us about your business and we'll set up your WhatsApp number, your auto-replies, and your dashboard.
Get started